Don Catino
Shaunda BelangerBest of Staffing™ Talent List 2013
Presented in partnership with CareerBuilder, the fourth annual Best of Staffing list provides the only statistically valid, objective, service quality benchmarks in the industry and reveals which staffing agencies are delivering exceptional service to the permanent and temporary employees for whom they find jobs.
DPC goes to great lengths to provide the very best service to our consultant employees, so being the only IT & Engineering staffing firm based in New England to make the Talent Satisfaction list is incredibly gratifying. This prestigious award, based on our own candidate’s assessment of us, offers our team of recruiters and HR professionals immense satisfaction that our efforts are noticed and appreciated by the consultants we put to work in this competitive job market.- Digital Prospectors Corp’s President, Jessica Catino.
DPC scored 24% higher than the average agency winner of this award on a national basis.
| Detailed Comparison | DPC | Staffing Industry | Best of Staffing Average |
|---|---|---|---|
| Net Promoter Score | 76.2 | 30 | 63 |
| Promoters (9-10's) | 80.3 | 48 | 73 |
| Passives (7-8's) | 15.6 | 35 | 17 |
| Detractors (0-6's) | 4.1 | 17 | 10 |
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
This year’s list highlights a growing divide among the industry’s leaders and laggards, and identifies DPC as one of the best staffing agencies for companies to call when they are looking to hire temporary or permanent employees.
“Few things are more important to candidates than the staffing agencies they choose,” said Inavero Founder and CEO, Eric Gregg. “Staffing agencies have proven to successfully connect companies with permanent and temporary employees. Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country** Our hope is that job candidates use the Best of Staffing™ Talent list as a benchmark to help select a staffing agency that can secure the employment opportunity they need.”
About Inavero
Inavero administers more staffing agency client satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive research partner.
Inavero’s Best of Staffing™ is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from the people they help find jobs (employed talent). The Best of Staffing winner lists are a central place that talent goes to find the best staffing agencies to call when they are in need.
