Don Catino
Shaunda BelangerBest of Staffing™ Client List 2013
Fewer than 1% of all staffing agencies in North America earned this distinction for providing remarkable service quality to their clients. With average satisfaction ratings quadruple the industry average, the Best of StaffingTM Client winners truly stand out for exceeding client expectations.
DPC is very proud to be the only IT & Engineering staffing firm based in New England to make this prestigious Client Satisfaction list. Our mission has always been to provide the very best service to our clients and in this hyper-competitive marketplace this award (based on our own client’s evaluation of us) provides our team with the validation that our efforts are noticed and valued by the companies we serve.- Digital Prospectors Corp’s President, Jessica Catino.
DPC scored 12% higher than the average winner of this award on a national basis.
| Detailed Comparison | DPC | Staffing Industry | Best of Staffing Average |
|---|---|---|---|
| Net Promoter Score | 78.3 | 17 | 70 |
| Promoters (9-10's) | 78.3 | 39 | 75 |
| Passives (7-8's) | 21.7 | 39 | 20 |
| Detractors (0-6's) | 0 | 22 | 5 |
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors)
This year’s list highlights a growing divide among the industry’s leaders and laggards, and identifies DPC as one of the best staffing agencies for companies to call when they are looking to hire temporary or permanent employees.
“Few things are more important to companies than the employees you hire,” said Inavero Founder and CEO, Eric Gregg. “Our hope is that companies use the Best of Staffing Client list as a benchmark to help select a staffing agency that can secure the talent they need.”
About Inavero
Inavero administers more staffing agency client satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients each year and the company serves as the American Staffing Association’s exclusive research partner.
Inavero’s Best of Staffing™ is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients. The Best of Staffing Client winner list is a central place that businesses go to find the best staffing agencies to call when they are in need.
